Effective Date: 24 June 2025

Last Updated: 24 June 2025

 

1. Introduction

The Ashley Knight Company ("we," "our," "us") is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.theashleyknightcompany.com or use our services.

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

 

2. Compliance with Data Protection Laws

We comply with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and, where applicable, the European Union’s General Data Protection Regulation (GDPR), as well as other relevant international privacy laws. We are committed to protecting your rights and handling your personal data responsibly.

 

3. Information We Collect

3.1 Personal Information

We collect personal information that you voluntarily provide to us, which may include but is not limited to:

• Name
• Email address
• Business name and details
• Social media profiles
• Usernames and passwords
• Billing and payment information
• Contact information (address, phone number)
• Any other information you provide when subscribing, registering, or contacting us

3.2 Non-Personal and Aggregate Information

We automatically collect certain technical and usage data to help us improve our website and services, including:

• IP addresses
• Browser type and version
• Device information
• Pages visited and time spent
• Referral data
• Log files related to your interactions with the website

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse trends, and provide personalized content and advertising. You may manage or disable cookies through your browser settings; however, some website features may not function properly without cookies.

 

4. How We Use Your Information

Your information is used to:

• Provide and maintain our services
• Respond to your inquiries and provide customer support
• Process payments and send invoices
• Send newsletters, marketing materials, and event invitations (with your consent)
• Improve our website and user experience
• Ensure authorized access and communication among members and users
• Comply with legal obligations

We will never sell your personal information to third parties.

 

5. Sharing and Disclosure of Information

We may share your personal information with:

• Trusted third-party service providers (e.g., payment processors, email marketing platforms, analytics services) who assist us in delivering our services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Law enforcement, regulatory bodies, or other parties if required by law, legal process, or to protect our rights and safety or those of others.
• Other users or members when you voluntarily share information in public areas or networking features of our website.

 

6. International Data Transfers

Because we serve clients globally, your information may be transferred to and stored in countries outside of South Africa, including countries that may not have the same data protection laws. We take appropriate safeguards to ensure your data is protected in accordance with applicable laws.

 

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce agreements. When no longer needed, your information will be securely deleted or anonymized.

 

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access and receive a copy of your data
• Right to rectify inaccurate or incomplete information
• Right to request deletion of your data ("right to be forgotten")
• Right to restrict or object to certain processing
• Right to data portability
• Right to withdraw consent at any time (where processing is based on consent)
• Right to lodge a complaint with a data protection authority

 

9. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately of any unauthorized use or security breaches.

 

10. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. We do not control and are not responsible for the content, privacy policies, or practices of these external sites. We encourage you to review their policies before providing any personal information.

 

11. Privacy

The Ashley Knight Company’s services and website are intended for use by individuals aged 18 years or older. We do not knowingly collect personal information from those under the age of 18 without verifiable parental or guardian consent. If we become aware that personal data of a person under 18 has been collected without such consent, we will take prompt steps to delete the information.

 

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. The updated policy will be posted on this page with a revised effective date. Continued use of our services after changes constitutes your acceptance of the updated policy.

 

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

The Ashley Knight Company

Email: support@theashleyknightcompany.com