Effective Date: 24 June 2025

Welcome to The Ashley Knight Company’s website (the “Site”). By accessing or using this Site, registering an account, purchasing any product or service, or clicking any acceptance button, you (“User” or “Client”) agree to be legally bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please discontinue use of the Site immediately.

The Ashley Knight Company reserves the right to update, modify, or revise these Terms at any time without prior notice. Continued use of the Site after such changes constitutes acceptance of the updated Terms. We recommend reviewing this page periodically.

1. Eligibility and Account Registration

• You must be at least 18 years old to use or purchase services from this Site. If you are under 18, you must have explicit permission from a parent or legal guardian.
• Users are responsible for maintaining the confidentiality of their account login credentials. Sharing account details is prohibited. The Ashley Knight Company is not liable for any unauthorized use of your account.
• In case you forget your password, please use the password recovery feature available on the Site.
• All personal information provided during registration must be accurate, current, and complete. Use of false identities or alias accounts is prohibited.

2. Data Protection and Privacy

The Ashley Knight Company is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable privacy laws in South Africa.

By using our Site and services, you consent to the collection, processing, storage, and transfer of your personal data as described in our Privacy Policy. We collect only the information necessary to provide our services effectively and securely.

We implement reasonable technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

You have the right to access, correct, or request deletion of your personal information, subject to certain legal exceptions. For detailed information, please review our Privacy Policy or contact us directly.

3. Use of Website and Services

By accessing our Site and services, you agree to:

• Use your account solely for personal, non-commercial purposes. Account transfers or sharing are strictly forbidden.
• Promptly notify us of any unauthorized access or suspected breach of these Terms.
• Provide truthful, accurate, and up-to-date information in all communications and content submitted via the Site.
• Refrain from submitting or distributing any content that is unlawful, misleading, defamatory, obscene, or infringes third-party rights.
• Avoid sending unsolicited advertising, spam, chain letters, or commercial solicitations through our messaging systems.
• Not harass, threaten, or abuse our employees, representatives, or other users.
• Comply with all applicable laws and regulations in South Africa relating to your use of the Site and services.

You acknowledge that the Site and its content are protected by intellectual property laws, and you agree not to reproduce, copy, sell, or exploit any portion without written consent.

4. Fair Use and Access Restrictions

To protect the integrity of our offerings, we reserve the right to limit access or revoke access to products, services, or membership if we detect misuse—including excessive downloading, password sharing, unauthorized redistribution of materials, or scraping of content.

5. Products, Services, and Payment Terms

• All products and services offered by The Ashley Knight Company are intended for personal or small business use only.
• Resale, transfer, or assignment of any service, membership, or digital product without prior written consent is strictly prohibited.
• Pricing, promotions, and campaigns are subject to change without notice.
• All sales are final.
• Payment plans are non-refundable and non-transferable.
• Refunds for coaching, courses, workshops, and all informational products will not be provided under any circumstances, including (but not limited to) changes of mind, personal scheduling conflicts, or perceived lack of results.
• Due to the digital nature of many of our offerings, access to products and materials is often granted immediately after purchase. As such, these items are considered “used” upon delivery and are not eligible for return. By completing your purchase, you acknowledge and agree that you waive any applicable cooling-off period or cancellation rights under South African consumer protection laws.
• It is the client’s responsibility to ensure that any product, service, or program is suitable for their needs and to read all product descriptions and requirements prior to purchase. No exceptions will be made for failure to review this information.
• We do not offer partial refunds for unused services, nor do we allow pauses, transfers, or deferrals of memberships or coaching programs. All timelines, access periods, and delivery schedules are fixed and non-adjustable once the service has commenced.
• The Ashley Knight Company reserves the right to cancel or restrict access to any membership, product, or order suspected to be fraudulent, misused, or in violation of these Terms.
• As part of our order processing and security procedures, we may screen for fraud or suspicious activity. We reserve the right to refuse or cancel any order for any reason, including failure to verify account details, suspicious transactions, or suspected misuse.

6. Promotional Offers and Pricing Adjustments

The Ashley Knight Company reserves the right to introduce, modify, or withdraw special offers, promotional pricing, or discounts at any time and at our sole discretion.

Promotions or discounts are only valid during the specified promotional period and cannot be applied retroactively to past purchases. We are under no obligation to offer a refund, credit, or price adjustment for any difference in price after a purchase is made.

You understand and agree that product or service pricing may vary based on seasonal campaigns, limited-time offers, or other promotional strategies.

7. Coaching Disclaimer and Client Responsibility

Coaching services offered by The Ashley Knight Company are intended to provide support, encouragement, and reflective insight for your personal or professional development. However:

• Coaching is not therapy, legal advice, financial planning, or medical treatment.
• Clients are solely responsible for the decisions, actions, and results arising from their coaching experience.
• No guarantees are made regarding the achievement of specific outcomes.
• You agree to hold harmless The Ashley Knight Company, its affiliates, and agents from any liability arising from your participation in coaching or use of coaching materials.

We encourage all clients to seek appropriate professional guidance where needed, including financial, legal, medical, or therapeutic support.

8. Privacy, Confidentiality, and Communications

The Ashley Knight Company takes reasonable steps to safeguard client privacy. While we strive to maintain the confidentiality of coaching sessions and account information, communications transmitted online (including email, SMS, or social media) may be intercepted or accessed by third parties.

We reserve the right to disclose personal information when required by law or when necessary to:

• Protect the rights or safety of The Ashley Knight Company or its clients;
• Respond to lawful requests from authorities;
• Enforce these Terms.

By using our services, you consent to receive electronic communications, including notices, disclosures, and updates. These satisfy any legal requirement for written communication.

For more information, please review our [Privacy Policy].

9. Intellectual Property Rights

• All content on this Site—including but not limited to text, images, logos, course materials, videos, and downloads—is the exclusive property of The Ashley Knight Company or its licensors.
• These materials are protected by South African and international intellectual property laws.
• No part of this Site or its content may be duplicated, shared, distributed, or repurposed for commercial use without written permission.
• Unauthorized use of metatags, hidden text, or content scraping will result in termination of access and possible legal action.

10. Testimonials and User-Generated Content

By submitting testimonials, feedback, or user-generated content (UGC) through the Site, email, or social media, you grant The Ashley Knight Company a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and share this content for marketing, education, or promotional purposes.

If you prefer your content not be shared, you must submit a written request to opt out.

11. Third-Party Services and Links

Our Site and services may include links to third-party websites, platforms, or integrations (“Third-Party Services”) that are not owned or controlled by The Ashley Knight Company.

We provide these links solely for your convenience and do not endorse or assume responsibility for any Third-Party Services, their content, policies, or practices.

Your use of Third-Party Services is subject to the respective terms and privacy policies of those third parties. We recommend reviewing their terms carefully before engaging with their services.

Additionally, certain functionalities of our services may rely on third-party providers (such as payment processors, hosting services, or analytics tools). While we strive to partner with reputable providers, we disclaim liability for any disruptions, data breaches, or other issues arising from their services.

12. Affiliate Disclosure

Some links shared via this Site or associated communications may be affiliate links. This means we may receive a commission if you choose to make a purchase through those links. We only promote resources we believe in and use ourselves.

13. Limitation of Liability

To the fullest extent permitted by law:

• The Ashley Knight Company shall not be held liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Site or services.
• All content, coaching, and digital materials are provided “as is” without warranties of any kind—express or implied.
• We do not warrant that the Site or services will be error-free, secure, or uninterrupted.

If any error results in incorrect billing or pricing, we reserve the right to cancel the transaction and issue a refund.

14. Force Majeure

The Ashley Knight Company shall not be liable for delays or failure to perform due to causes beyond our control, including but not limited to: natural disasters, power outages, pandemics, labour disputes, internet failure, or actions of any government authority.

15. Termination

We reserve the right to suspend or terminate your access to the Site or services at our sole discretion for violation of these Terms or any unlawful activity. In such cases, no refunds will be issued. Provisions related to intellectual property, disclaimers, and indemnification will survive termination.

16. Indemnification

You agree to indemnify, defend, and hold harmless The Ashley Knight Company, its affiliates, officers, and employees from any claims, losses, damages, or expenses arising out of your use of the Site, violation of these Terms, or infringement of any rights of a third party.

17. No Waiver

Failure by The Ashley Knight Company to enforce any provision of these Terms shall not be construed as a waiver of that provision or any other right.

18. Severability

If any provision of these Terms is deemed invalid or unenforceable by a court of law, the remaining provisions shall remain in full force and effect.

19. Governing Law, Jurisdiction, and Time Limit for Legal Claims

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

Any claim or cause of action arising out of or related to your use of the Site, services, or products must be filed within one (1) year after such claim or cause of action arose. If a claim is not brought within this period, it shall be deemed waived and forever barred.

20. Language

These Terms are presented in English. In the event of translation, the English version shall prevail.

21. Contact

If you have any questions regarding these Terms and Conditions, please contact:

Email: support@theashleyknightcompany.com